What can they offer support with? (For example – housing, debt, social opportunities)

  • Advocacy Service
  • Advice Service

Who can use the service?

People with mental health problems in Gateshead and South Tyneside.


Details of what the service does or provides.

Pathways Advice and Information Service offers advice and information to residents of Gateshead who have mental health needs. Advice Workers can provide you with advice and practical help on a variety of issues that may be putting you under pressure and affecting your well-being: this includes issues with Welfare Benefits, debt, housing and employment issues. Advice Workers will provide you with the information you need to make a decision on how you would like to try and resolve your issue.

Example of areas we can help you include:

  • Looking at what benefits you are entitled to; help you to apply for the benefits; help if you are experiencing problems with the process.
  • Filling in forms, writing letters and talking to agencies involved with your issue
  • Accessing support and advice if you are experiencing a housing problem.
  • Finding out what other help is available to you and how you can access it.
  • General information on mental health conditions and service available
  • Refer you other services if your issue requires specialist help.


Contact details


Room 203, Floor 2, Aidan House, Sunderland Road, Gateshead, NE8 3HU

Telephone: (0191) 490 0579



Pathways Advocacy

Mental Health Matters

Room 206, Aidan House

Sunderland Road



Tel: 0191 477 7380

Fax: 0191 477 7381


When is it available?

Monday- Drop In Session 10am-2pm (no appointment necessary

Tuesday- CLOSED